Outsourcing Resource

This publication addresses many federal regulations regarding collection. In addition, this book illustrates how collectors should organize their accounts or work with payers. The Health Care Collector Training Guide features collection laws, efficient collection procedures, information on the Fair Debt Collection Practices Act, and tips on communication, payer, letter writing, and forming payment plans with patients. It also fully covers: Tips To Prioritize Accounts for Collection Standard Collection Tips Payer Tips Sample Collection Letters Key Regulations Collector Resources Common Legal Questions Starting an In-House Bank Loan Program Designed as a resource for the healthcare collection professional, topics covered also include: overviews of the FDCPA, PCBA, and FCRA laws and regulations outline of healthcare billing and reimbursement policies sample collection letters, and listing of industry resources, including Internet resources and web sites.

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